MIGRATION AGENT ASSISTANT (AU)
Are you familiar with the current immigration laws and policies in Australia? Can you handle and consolidate sensitive client data to ensure all information remains up to date? Do you exude confidence when collaborating with a team?
If your answer is yes, then WE WANT YOU!
We are seeking a Migration Agent Assistant who is a great communicator. The ideal candidate demonstrates proficiency in handling tasks, even when deadlines are tight. Moreover, they must have a ‘can-do’ attitude, especially when managing conflicts.
Duties and Responsibilities:
- Assist Registered Migration Agents with inquiries, collection of documents, drafting, data checking, and preparation of visa applications.
- Prepare Skills Assessments, Sponsorship, Nomination, and Visa applications.
- Carry out legal research using available sources when required.
- General clerical duties, such as collecting, scanning, and electronic filing of documents.
- Ensuring client spreadsheets and information/records are kept up-to-date and accurate by maintaining client folder as per compliance standards.
- Liaise with clients over the phone, email and in-person, assist with their enquiries and provide updates on their applications.
- Screen phone calls, book enquiries, and appointments for existing and new clients.
- Liaise with external organisations/stakeholders as and when required.
- Draft and manage emails.
- Assist the Registered Migration Agent with follow-ups of action items.
- Marketing support—tag clients, maintain client lists, bulk mail outs.
- Reception duties as and when required.
- Effectively coordinate and manage the day-to-day work.
- Attend any training sessions provided by the RMA or the organisation to brush up on job skills.
- Acknowledge internal communication in a timely manner.
- High caliber work ethic and customer service while performing the above tasks.
Qualifications:
- Completed a bachelor’s degree, of any course.
- At least 1 year’s experience in Migration related work is an advantage.
- Strong written and verbal communication skills, combined with an eye for detail and accuracy.
- Strong technical knowledge with respect to the current Australian immigration laws and policies.
- Proficient in using computer applications and programs such as Microsoft Office, cloud platforms, etc.
- Must work with accuracy, have great attention to detail even while under pressure, and results driven.
- Must have excellent customer service skills.
- An energetic and creative personality, with a ‘can-do’ attitude.
- Ability to work in a collaborative team but also autonomously cater to tight deadlines and manage conflicting priorities and client expectations.
- Preferably with experience assisting in AU migration (e.g., student, tourist).
- Willing to be assigned to the Subic Bay Freeport Zone.
migration agent assistant
Position: Full Time
Location: Subic Offices
Closing Date: Saturday, September 30, 2023