Facilities Management, and Voice Support

Facilities Management, and Voice Support

Overview

Our clients receive superior care with our full range of facilities management and contact centre services delivered via phone, VOIP, email and chat. Our solutions include customer service, technical support, collections management, sales, customer retention, back office, business-to-business, and direct response. Our global footprint gives you domestic and offshore options.

Our clients receive superior care with our full range of facility management and contact centre services delivered via phone, VOIP, email and chat. Our solutions include customer service, technical support, collections management, sales, customer retention, back office, business-to-business, and direct response. Our global footprint gives you domestic and offshore options.

professional services6
professional services6

Overview

Our audit and assurance services come in a variety of forms, and are meant to provide our clients with a more personalised service. Complying with various statutory requirements is important, and at times cumbersome. Our experienced auditors, and our deep understanding of the industry, mean we can develop a specific outsourcing strategy targeted at achieving an efficient audit outcome for our clients.  

Our global footprint gives our clients domestic and offshore options.

Services We Offer

Integrated Business Services

Contract Administration

  • Management of contracts
  • Maintenance and updating of expression of interest, and service level agreements
  • Management of CRM software
  • Preparation and review of purchase orders, quotations, invoices, monitoring sheets, documentation on completed projects, and reports
  • Coordinating projects with the key people, and the client
  • Liaising with client’s suppliers, and subcontractors
Integrated Business Services

Customer Service Support,
and Virtual Assistance

  • Online paperwork, and filing
  • Management of emails
  • Scheduling
  • Inbound and outbound calls
  • Follow up
  • Lead generation, and marketing
  • Client reviews, and services
  • Compliance

Key People

Jona Lee Delos Reyes

BSCE
Team Leader
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